Privacy Policy

Last updated: October 9th, 2025

This Privacy Policy (“Policy”) explains how SubZR Pte. Ltd. (“SubZR”, “we”, “us”, “our”) collects, uses, stores, and discloses your personal data when you use our websites, APIs, and services that summarize or synthesize YouTube videos (the “Service”).

By using SubZR.com, you agree to the terms of this Policy. If you do not agree, please discontinue use of our Service.

1. Who We Are

HVM8 Pte. Ltd. is a company incorporated in the Republic of Singapore. We operate SubZR.com — an AI platform that analyzes and summarizes YouTube videos and provides AI-generated synthesis to users worldwide.

Registered office:
HVM8 PTE LTD
45 North Canal Road, #01-01 Lew Building
Singapore 059301
Contact: contact@hvm8.com / privacy@subzr.com

2. Scope of This Policy

This Policy applies to all data collected when:

  • You visit SubZR.com or our related subdomains (e.g., app.subzr.com);
  • You register, log in (including via Google OAuth), or subscribe;
  • You upload, paste, or submit YouTube video links or transcripts;
  • You interact with us via email, chat, or support.

It does not apply to third-party platforms like YouTube, Google, or Stripe.

3. Legal Basis

SubZR processes personal data in compliance with Singapore’s PDPA, the EU GDPR (if applicable), and the YouTube API Services Terms. We only process data when you have given consent, it’s necessary to perform a contract, comply with law, or serve legitimate interests like analytics and advertising measurement.

4. Information We Collect

A. Information You Provide Directly

  • Account data: email, name, password (hashed).
  • Subscription details and payment history.
  • Payment info processed securely by Stripe.
  • YouTube content you submit (URLs, transcripts).
  • Feedback or support messages.

B. Information Collected Automatically

  • IP, browser, device, timestamps.
  • Usage metrics and cookies for analytics and ads.

C. Information from Third-Party Services

If you log in with Google OAuth, we may access your Google account email and profile info in compliance with the Google API Services User Data Policy.

5. How We Use Your Data

  • Operate the Service and generate summaries.
  • Authenticate users and process payments.
  • Send transactional messages and improve performance.
  • Measure analytics and advertising effectiveness.
  • Ensure compliance, prevent fraud, and meet legal obligations.

6. How We Share Your Data

We share data only with trusted partners:

  • Google Cloud (hosting);
  • Stripe (billing);
  • Analytics & Ads (Google, Meta, LinkedIn);
  • Amazon SES or Resend (emails);
  • Law enforcement upon lawful request.

7. Data Retention

  • Account info — until deletion or 24 months after inactivity.
  • Billing data — up to 7 years.
  • YouTube content — not stored.
  • Generated content — up to 1 year.

8. Security of Your Data

We use HTTPS/TLS, AES-256 encryption, strict access controls, and regular testing. However, no system is fully secure; use the Service at your own risk.

9. Your Rights and Choices

  • Access, correct, or delete your data.
  • Withdraw consent or export your data.

Contact privacy@subzr.com; we respond within 30 days.

10. Cookies and Similar Technologies

We use essential, analytics, and advertising cookies to enhance functionality and measure performance. You can control cookies via browser settings or opt out of ads via Google Ads Settings or YourOnlineChoices.

11. Children’s Privacy

Our Service is not intended for users under 18. We delete data upon notice of minors’ involvement.

12. International Data Transfers

Your data may be processed in Singapore, EU, or other compliant jurisdictions under PDPA Section 26 safeguards.

13. Changes to This Policy

We may update this Policy; material changes will be notified. Continued use signifies acceptance of updates.

14. Contact Our Data Protection Officer (DPO)

Data Protection Officer
HVM8 Pte. Ltd.
45 North Canal Road, #01-01 Lew Building
Singapore 059301
Email: privacy@subzr.com

15. Additional Information

A. Stripe Payments

All payments processed by Stripe under Stripe’s Privacy Policy. We never store credit card data.

B. Marketing and Analytics

We may send marketing emails or display anonymized ads. You can opt out anytime via unsubscribe or privacy@subzr.com.

16. Governing Law

This Policy and disputes are governed by Singapore law; jurisdiction lies with Singapore courts.

Key PDPA Compliance Highlights

  • Appointed Data Protection Officer (Sec. 11 PDPA)
  • Consent-based collection (Part IV)
  • Data protection obligations (Part VI)
  • Cross-border transfer compliance (Sec. 26)
  • Breach notification obligations (Part 6A)
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